Building the perfect fit: AI integration lessons from ScreenCloud

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

In this episode of The Ticket, Harry Spence, Director of Customer Support at ScreenCloud, joins us to discuss the critical aspects of selecting and implementing AI agents.

In conversation with Intercom's Senior Director of Human Support, Bobby Stapleton, he explores ScreenCloud's customer support strategy, the importance of technology integration, and the need for a proactive support approach.

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https://www.linkedin.com/in/harry-spence-a2b90a175/

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Learn more about Fin AI Copilot: https://www.intercom.com/support-for-agents/ai-copilot

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