Processing to the Next Level

This Is Concrete

Adi Klevit is the Founder and CEO of Business Success Consulting Group, an organization that provides businesses with the infrastructure, processes, and systems they need to thrive. Adi and her team help companies scale up, transfer knowledge, and prepare for succession. She has over 25 years of experience as a trained industrial engineer, management consultant, and business executive.

Chad Gill is the Founder and CEO of Concreate, a custom concrete flooring company that delivers polishing, staining, and more for both commercial and residential projects. The team at Concreate helps designers, architects, tradesmen, business owners, and homeowners transform plain concrete surfaces into clean, distinctive, and enduring masterpieces.

Before starting Concreate over a decade ago, Chad worked as a robotics and tooling design engineer. Outside of the office, he serves as the President of the Concrete Polishing Association of America and enjoys spending time with his wife and four children.

In this episode…

Are you worried about what would happen to your business if a specific employee left? If so, there’s a crucial task you need to start right now: process documentation.

Documenting your processes allows you to efficiently onboard new employees, work collaboratively as a team, and sleep better at night knowing that losing some employees is not the end of your business. Plus, improving existing processes can help you gain both immediate and long-term returns.

In this episode of This is Concrete, Dr. Jeremy Weisz speaks with Host, Chad Gill, and the Founder and CEO of Business Success Consulting Group, Adi Klevit. Together, they discuss the benefits of process documentation, tips for documenting and improving processes at any stage of your business, and how documentation can take your company to the next level.