754 Frank DeLuca: From BBS to MSP Success

Uncle Marv's IT Business Podcast

Nội dung được cung cấp bởi Marvin Bee. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Marvin Bee hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.

3M ago 58:21

MP3•Trang chủ episode

In this episode of the IT Business Podcast, host Uncle Marv welcomes Frank DeLuca from The CTO Agency to discuss the challenges and opportunities in running an IT service business. Frank shares his journey from running a BBS at 13 to founding his own MSP, highlighting the importance of adapting to client needs and staying current with technology trends.

The conversation takes an unexpected turn as Uncle Marv launches into a fiery rant about vendor-MSP relationships, sparked by a frustrating interaction with a young sales representative. This leads to a broader discussion on the changing landscape of IT services, including the push for long-term contracts and the need for better "rules of engagement" between vendors and MSPs.

Frank and Uncle Marv dive into the complexities of selling cybersecurity solutions, particularly to insurance companies and law firms. They explore strategies for bundling services and the challenges of educating clients on the necessity of robust security measures.

The episode wraps up with the popular "Florida Man" segment, featuring a shocking story about a Santa Claus impersonator arrested for child pornography, and a discussion on the technologies used to combat such crimes.

Guest Bio:

Frank DeLuca is the founder of The CTO Agency, an IT service provider specializing in professional services and insurance clients. With over 20 years of experience in the tech industry, Frank brings a wealth of knowledge on running a boutique MSP.

Links and Websites:

Vote for the 2024 Podcast Awards: https://www.itbusinesspodcast.com/survey/2024-podcast-awards/
The CTO Agency - https://www.thectoagency.com/
Florida 'Santa' Sentenced in Child Pornography Case: https://tinyurl.com/mrynffcu
SonicWall and CrowdStrike Join Forces: https://tinyurl.com/3xfcn3rz
SonicWall - www.sonicwall.com
CrowdStrike - www.crowdstrike.com
Sentinel One - www.sentinelone.com
Sophos - www.sophos.com

=== Show Information

Website: https://www.itbusinesspodcast.com/
Host: Marvin Bee
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

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