Tips to Prevent Employee Turnover at Your Coffee Shop – 05/15/2024

Valor Coffee Podcast

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This episode is a continuation of our previous episodes of the epidemic of high turnover within the coffee industry. We dive into a few practical ways coffee shops can pivot to make their establishment a more desirable place to be for a longer amount, while also shedding light on the realities and limitations that the coffee industry (...and its tough bottom lines) tends to face.
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00:00 Introduction
04:47 Last episode’s comment section got spicy!
10:26 Replying on air to viewer comments
14:15 “Pay people more, or deal with high turnover”
24:28 The coffees we’re drinking today, brewed with Third Wave Water
35:44 Is the role of a barista enough to warrant an insane salary?
41:09 What we’re doing to pay our baristas more
47:59 How mentorship contributes to employee retention
52:05 Communicate your purpose and how employees contribute
01:02:09 Conclusion