Larry Flock: Balancing Tradition and Innovation in Custom Cabinetry

Verify In Field: The Millwork Podcast

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In today's episode, "VIF 071 - Larry Flock," our host Jacob Edmond sits down with Larry Flock, the owner and managing partner of Kitchen Gallery in Pittsburgh. They delve into the impressive history and evolution of Kitchen Gallery since Larry joined in 1987, transitioning from commercial projects to high-end custom residential cabinetry. Larry highlights pivotal technological investments like CNC routers and edge banders, and shares insights on how the accessibility of machinery has shifted the competitive landscape for small and large manufacturers alike.
We'll explore Larry's experiences at key industry events, the challenges and triumphs of adapting to new spaces and equipment, and the vital role of maintaining strong client relationships. Whether you're interested in the past, present, or future of millworking technology, this episode is packed with valuable takeaways. Stay tuned to hear how Larry's team navigates the balance between efficiency and maintaining a skilled workforce, and what strategies they employ to scale their operations effectively. Let's dive in!
What You'll Learn
00:00 Transition from commercial laminates to custom woodwork.
03:22 You'll learn about business growth from small shop.
07:01 Learn about software, equipment, and various suppliers.
11:53 Competitors, industry focus, and advanced machinery upgrades.
13:48 You'll learn how nested manufacturing aided small manufacturers.
16:14 Software integration challenges and solutions for small companies.
21:30 Types of software used for planning.
25:35 Employee value vs. technology: finding the balance.
26:31 Streamlining processes, maximizing productivity, managing change resistance.
29:58 Challenges of implementing new painting and software.
33:28 Importance of good team and clients.
36:29 Industry technology investment, education, Kitchen Gallery insights.
https://duckworksmw.com/podcasts/larry-flock-balancing-tradition-and-innovation-in-custom-cabinetry

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