93. What is Business Success?

View From The Top

"The numbers tell the story of where you've been, where you are, and where you wanna go.” How do you define "success" in your own life? Are you looking to break even, pay yourself, or reach that million dollar mark annually? Are these what truly defines "business success"? Defining success for yourself is key to building a business that works for you, your team, and your customers.
What if redefining success could completely transform your life? Learn the four benchmarks we created that define success for our lives on today's episode.
Key Takeaways:

• Don't get distracted by everything
• Is profitability the only benchmark to define success?
• How can you stay profitable?
• The two factors to customer satisfaction
  

Hear why knowing your numbers and having accountability partners can make or break your business, especially if you're a financial advisor or CPA. We emphasize the critical role of customer satisfaction and product quality, both of which directly influence your business's reputation and employee retention. By openly addressing financial issues and always striving for customer satisfaction, you'll build a solid foundation for long-term success.
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Chương

1. Defining Business Success and Legacy (00:00:00)

2. Financial Accountability and Customer Satisfaction (00:14:40)

3. Elevating Customer and Employee Engagement (00:22:43)

4. Product Market Fit and Team Care (00:32:43)

5. Building Customer Satisfaction and Team Success (00:37:35)