Adding the Right Value

Voice of the DBA

I caught this post about a career presentation from Kendra Little and it resonated a bit with me. The summary of the post (it’s a bit long) is that there is valuable work that supports and benefits a team of people, called glue work. However, glue work isn’t necessarily technical and it isn’t necessarily recognized as valuable by management. In fact, it might unintentionally lead you from a career in engineering to one in project management.

I haven’t been someone who has been marginalized in positions, who has been taken for granted or expected to do certain tasks. I think some people get taken advantage of, and this is especially true for women, who both volunteer more and are volunteered by others more for these tasks. While I have been quick to document decisions or actions, and sometimes help out with project work, I do that in addition to any technical work. I’ve felt that as a developer, my job is to produce code. If I can help with other things, then I’m a Developer+, but I ultimately know that code my clients can use is what matters.

I think that people sometimes mistake valuable work for the team with valuable work for the people looking at the team. They know teams fall apart because someone doesn’t do the glue work. Or they have a s*** project manager who isn’t managing the project. I think that is very common, and because many of us have an “I need to succeed” mentality, we sometimes stop coding to pick up other tasks, essentially volunteering to be the pseudo-project manager or team manager. That’s fine, but if you fill your days with non-coding tasks, you are not moving toward senior engineer status.

At the same time, I know that many of you don’t want to work long hours, nor do you want to let tasks drop that need to be handled. There’s tension there, as either the employee feels overworked and taken advantage of, or they work themselves into burnout.

Sometimes there isn’t a choice and your boss might expect you to work extra hours on tasks adjacent to or related to your work. I have seen a few people work for one of the big-name tech companies where employees had tasks outside of their normal work that they were expected to complete outside of their core 40 hours. If you have a boss like that, I’d look for a new position. That’s my advice. I’m happy to work extra hours in limited doses, but not on a regular basis.

I’d say the same thing if your fellow employees don’t step in and do their share of the load of glue work. If we’re a team, we all do those things. If we don’t, we’re not a team, and I don’t like working in places where we aren’t a team.

Whatever you decide to do, make sure that you are clear on what is expected of you to get that raise/bonus/promotion and focus most of your efforts there. It doesn’t matter what you think is important; it matters what those who make decisions about your career think is important.

Steve Jones

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