THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of sales, who want to be the best in their business field.
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The all-new Lisa Bean podcast - weekly motivation to help you change your life! Lisa Bean is the founder of the multiple six figure business DARETOGROW, and author of the Amazon topping book First Sh!t Version. Through her online programmes she teaches purpose-driven entrepreneurs how to launch a business to make a living doing what they love and how to scale that business to six figures online. Having sold over £1m of services in her businesses (across marketing, recruitment and online trai ...
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Real Advice for Startup Founders and Managers on Customer Development and Creating a Sales Process and Strategy for Enterprise Sales.
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Welcome to Selling Local, powered by The Sales Rebellion. Currently you will find 3 seasons of Selling Local with all different hosts including Dale Dupree, Chris Watson, Beth Pagano and Adam Snider. We recommend going on the journey of building this podcast with us by listening from start to finish... You will hear sales stories, sales tips and epic journey's of service driven individuals. Our focus is on you, the sales reps and sales leaders, that are leading our communities today. We seek ...
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407 In Japan, How To Tell If The Deal Is Real?
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Basically, we know that a third of the potential buyers we meet will never buy from us, another third will buy, but not right now and the remaining third are ready to go, if they can be convinced to take action right now. The issue though is when we meet them for the first time, we don’t know which bucket they fit into and we can waste a lot of tim…
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THIS approach is how I've stayed in business for 15+ years
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"We don't want your sales page promise, we want to follow a true 'person of substance.'" Is it fair to say the illusion of social media is over in the sense that we don't want another well-hooked promise... we want insight, we want inspiration, we want connection? More than any big sales page offer, testimonial proof or clever marketing hook, don't…
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406 Victor Antonio You Are Wrong About Weasel Words In Japan
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I am a great fan of Victor Antonio, who writes books, gives lectures and training on sales. I listen to his Sales Influence Podcast and he has a lot of solid, credible advice. In a recent episode he spoke about not using “weasel words” in sales and being more directive and certain with the buyer. Weasel words are defined as “words or statements tha…
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404 Salespeople Hate Organisational Changes In Japan
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The denizens of the upper floor, quiet, luxurious C-suites with expensive wall hangings and deep pile carpets, determine the changes the organisation needs to make to survive or to do even better. They expect everyone below to get behind their dispositions. Deep down in the engine room of the sales team, these changes are communicated by their boss…
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405 The Required Mindset For Selling In Japan
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Salespeople turn up in Japan and expect things to be pretty much the same as where they have come from. After all, sales is sales right? Wrong. Japan, as usual, is quite different. If these newly arrived salespeople had received training on how to sell, then they are probably going to try a consultative sales approach. This is absolutely what they …
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403 Rationalising Failure In Sales In Japan
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“There are no excuses for failing in sales”, is a common ideological position. However, is this really true? There is no doubt that sales is a very macho environment for men and women. There are set quotas, targets, numbers to be hit and if they are not hit, then that person is deemed to be failing. There are no hiding places in sales. You make you…
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Daily Dose Throwback: The Process is the Process.
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In this episode of the Startup Selling podcast, Scott and Stephen explore the crucial idea that "the process is the process." They emphasize the importance of having a defined and repeatable process rather than solely focusing on outcomes. Scott explains how a structured approach not only ensures consistent results but also allows for effective tes…
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402 What To Look For When Hiring A Salesperson In Japan
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Most of the sales jobs in Japan require the ability to sell in Japanese. That usually means native speakers of Japanese or foreigners who can operate at a highly sophisticated language level. There will be exceptions, but they are not that numerous. Probably the bilingual recruitment industry is one of the main employers of foreigners who can’t spe…
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What I'm telling clients right now - Step by step strategy for making sales
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[I'm telling clients to use this sales + marketing approach - Sept 2024] If you're in my world, a client, a future client, someone who wants to work with me to make more sales in their business please watch this. It's the actual answer! Do these three things if you want to make sales online. I know that marketing has changed. I can feel it. But thi…
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401 Don’t Get Emotional In Sales In Japan
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I have been coaching a founder client here for quite a while now and his emotional reaction to his clients not buying on his schedule always surprises me. I keep telling him, “it is business; it is not personal”. We know that there are some customers who will just never buy, some who will buy now and some who will buy in the future. We just don’t k…
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Ep. 163: GTM motions for SaaS Startups that drive ARR growth with Karan Chaudhry
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In this episode of the Sprouts AI Podcast, Karan Chaudhry interviews Scott Sambucci, who delves into his transition from history major to sales expert and founder of Sales Qualia. Scott shares his journey and discusses key strategies for moving from founder-led sales to scalable processes. He covers essential topics like going from zero to one mill…
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everyone said 'sales are down' and I had one of my best months yet!
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I’ve just come back from a massive summer of selling, and it was helped by two things: (1) I got married and took a week off, so I had to do more in less time to be fully present at my wedding; and, (2) everyone was reporting 'sales are down, sales are down' but people were looking to me for how to make sales. It’s a topic no one wants to get into …
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400 Elements Of Outstanding Customer Service In Japan (Part Three)
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This is Part Three and is the conclusion of our series on how to provide superior customer service. 1. Go the extra mile Time is always short and we all tend to cut corners and look for anywhere we can save time. On the receiving end of the service though, we are looking for as much personalised attention as possible, so there is a natural tension …
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Ep. 162: Enhancing Communication and Training with AI with Chad Burmeister
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In this episode, Chad Burmeister interviews Scott Sambucci about the evolving landscape of sales in the tech industry. They discuss the role of AI in supporting, rather than replacing, sales teams and the ongoing importance of human connection in an increasingly automated world. The conversation also touches on post-COVID trends, including the rene…
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399 Elements Of Outstanding Customer Service In Japan (Part Two)
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In Part One, we looked at some of the elements we need to be working on in providing excellent customer service, and so now let’s continue. 1. Friendly This would seem to be a very basic requirement in customer service, but often the wrong people are placed in these roles and many of them don’t like people. Even those who do like people can suffer …
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Go Farther BONUS Episode #23: My NUTS 100k Race Report with Stephen Steers
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In this episode of the Go Farther series, Stephen Steers interviews Scott Sambucci about his recent ultra marathon experience and the invaluable lessons he learned along the way. Scott opens up about the mental and physical challenges of the race, the importance of coaching in breaking through personal barriers, and how meticulous preparation and n…
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398 Elements Of Outstanding Customer Service In Japan (Part One)
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Elements Of Outstanding Customer Service In Japan (Part One) Customer service in Japan is pretty good by comparison with most other countries. To me, it is polite yet impersonal. The status gap between those serving and those being served is quite rigid. In my own country of Australia, those serving are quite happy to have a conversation with the c…
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Go Farther Episode #22: The Journey is the Joy
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In this episode of the Go Farther series, Scott dives deep into the theme of pushing beyond limits and finding joy in the journey. Inspired by American runner Grant Fisher's remarkable performance at the Olympics, Scott draws compelling parallels between the high stakes of competitive athletics and the relentless pressures of entrepreneurship. He c…
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143: Combatting Imposter Syndrome by Slowing Down to Speed Up ...
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No surprises here, as that's just as Daniel Maznabi prefers it! The pursuit of preparedness... overcoming bouts of anxiety and fears of showing up "awkward and weird." (Side note: Weird. Rules 🤟🏼) Creating the space to organically grow and default oneself into Service of others. So much so, Daniel created a 40-page Declaration ... soon to be a book…
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397 Joe Biden Couldn’t Sell His Message And What About You?
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Watching Joe Biden destroy himself during the debate with Donald Trump was painful. He was appealing to the American voting public, that is to say, around 68% of voters based on the 2020 numbers, a then record turnout. This type of debate is similar to closing the sale in business. We have to outline why what we are doing is good for the client and…
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100 sales attempts before you assess (sales ideas for summer)
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In this episode, I'm going to give you 3 inspiring (and honest) sales ideas for the summer. I'm also going to explain why it's so vitally important that you turn up over summer, and how to reposition sales and marketing in your mind to lean in with more focus. P.s. If you want to check out the brand new marketing course I mention in the episode, cl…
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I belong to Dan Slater’s Delphi Network and every week his newsletter contains unattributed quotes from CEO conversations he has heard at his recent events. One of them caught my eye about sales. The anonymous contributor was saying that selling in Japan has to be no selling, a bit like a zen approach – “the sales of no sales” type of approach. I f…
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395 The Thrill Of The Hunt In Sales In Japan
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There are farmers and hunters in sales and both are needed in organisations. The hunters are energised by landing the deal and bored with the paperwork and administrivia required after the sale. The farmers are not much chop at landing new clients, but they are genius at taking care of existing clients and keeping them as repeater clients. I am a h…
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How to balance masculine and feminine energy to bring your art to the world
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Masculine energy creates the safety and carves out the time our feminine energy needs in order to breathe into our art. When people aren't making progress in their business, we can say they're stuck and don't know what to try next, they're overwhelmed by all the jobs on their list, they have a subconscious block that's causing them to self-sabotage…
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394 The Sales Success Code For Post Covid Japan
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Go Farther Episode #21: Implementing = Learning
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In this episode, Scott Sambucci delves into the concept of "implementing equals learning," underscoring the importance of experimenting with new strategies in sales. Drawing parallels from his ultra-running experiences, Scott highlights the significance of pushing boundaries to foster growth and achievement. He discusses actionable strategies such …
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393 Missing The Real Needs When Selling In Japan
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I had a meeting with a client I have been chasing for business for the last ten years. They have had the same President right throughout and we get on very well, but this has not resulted in any business coming my way. Over the years, I had been introduced by him to his various HR people, and that is where it has always floundered. Maybe they had t…
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Go Farther Episode #20: Relentless Forward Progress – Patience, Persistence & Perseverance at the 2024 Western States 100
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In this episode, Scott Sambucci explores the theme of "relentless forward progress" through the inspiring story of Patrick, a runner in the Western States 100 race. Scott delves into the key elements of patience, persistence, and perseverance, illustrating how maintaining a positive attitude, overcoming challenges, and adjusting goals can lead to s…
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I don’t like doing RFPs in Japan. We are translating concepts and intangibles into text in a document, which a lot of people we will never ever meet will be reading and making decisions about us. I prefer to work on my champion and have them marshal the approval through their byzantine internal processes to get the agreement to go ahead. It feels m…
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Go Farther Episode #19: Train Harder Than Your Race – Do the Work
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In this episode, Scott Sambucci explores the importance of making hard tasks routine to achieve success, sharing insights drawn from his experiences as an ultra-runner. Scott discusses key strategies such as committing to the task, starting easy, and creating a dedicated workspace. He emphasizes avoiding overthinking and the significance of trackin…
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391 Stress Free Closing The Sale In Japan
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Recently, we had a negotiation with an existing buyer. They had severely cut back their purchasing quantities under direct orders from the European Headquarters. A new President had arrived and looking at the global training bill, decided he could save a lot of dough if they did it all themselves. The first salvo was to reduce the amount of previou…
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From the messy start to the polished commercial finish, all art must be created and then curated in order to be seen and appreciated. And we want our art to be seen don't we? We want our videos to be watched and our books to be read. Therefore, as purpose-driven creators, entrepreneurs and artists we must separate the ideas of the messy artful star…
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Go Farther Episode #18: Put Yourself First
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In this episode, Scott delves into the importance of putting yourself first to achieve your best in every aspect of life. He explores how setting goals, like training for an ultra marathon, can sharpen your focus and elevate your daily routines. Scott shares his insights on how scheduling everything, from exercise to work commitments, ensures you s…
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I am having a bad run in sales at the moment and it is depressing. I am a constant networker attending events to meet potential clients. The leads we get to our website go to my sales team and so I have to hustle and get out there and make it happen. I do that and I follow up with the prospects to try to get a meeting or at least an introduction to…
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Go Farther Episode #17: Keeping Consistent – Motivation vs Discipline
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In this episode, Scott and Stephen discussed the critical importance of consistency and the distinction between discipline and motivation. Discipline gets things done whether you feel like it or not, whereas motivation is merely a temporary boost. Staying consistent is challenging, especially for entrepreneurs with demanding schedules. For tasks su…
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#25 Don't 'yearn', do THIS to produce results (surprising)
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You know, the memory of who you 'are' is so much more powerful than the identity of the person you're trying to become simply because it has more evidence and has been 'true' for longer. In trying to change your life and get a new result in your business, you have to let go of the memory of who you thought you were and allow yourself to consider a …
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389 AI And The Death Of Content Marketing
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I started my first podcast “The Japan Leadership Series” on August 2nd, 2013. Shortly after that, I discovered Content Marketing and got better educated on the subject thanks to Joe Pulizzi and Robert Rose’s podcast “This Old Marketing”, launched on November 20, 2013. The premise at the time was revolutionary. You put up your best stuff for free an…
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A coach CANNOT hold you responsible. So do this instead...
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Look truth be told, a coach CANNOT hold you responsible to get important things done in your life and business. If you really want to achieve an outcome that matters to you, there are four things I would do: (1) List your project in order of importance. (2) Create 'containers' that make you produce key outcomes because people are expecting them / p…
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Go Farther Episode #16: You are not alone - Why we do this
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Go Farther Episode #16: You are not alone - Why we do this In this episode, we had a genuine human-to-human conversation. As entrepreneurs, we're often expected to wear a mask or a Superman cape, but what’s real is behind all that. I shared a day where I ended feeling exasperated and frustrated. If you're a parent, spouse, or partner and an entrepr…
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388 Confirming Your Understanding Of The Client Needs In Japan
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Have you ever had this experience? You cannot get on the same wavelength as the client. I remember an HR Director at one of the major fashion brands and I was always confused during our conversations. I was never sure where she stood on any number of issues about us delivering training for them. Yes, she was very pleasant, but also very obtuse and …
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Don't change your life: Heal the subconscious pattern (What debt taught me about healing)
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There comes a point in your journey that you can no longer push through the pain to change your life and grow your business. Instead, you must sit in the discomfort of your pain and heal the subconscious pattern you're repeating. Changing at this subconscious level of patterning will lead to new thoughts, new behaviours and new results in your life…
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In this episode, Scott Sambucci emphasizes the critical role of having a coach, sharing examples of renowned coaches and their impact on top performers. He discusses his personal experiences with coaches and underscores the value of seeking coaching for both personal and professional growth. Scott also highlights the importance of being willing to …
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387 How To Present Your Sales Materials To The Japanese Buyer
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Japan loves detail. A lot more detail than we expect in the West. I remember a lecture I attended at an academic conference on Sino-Japanese relations here in Tokyo in the early 1980s. The Professor was making this point about the Japanese love of detail by relating how a Zen metaphor had been imported into Japan from China. In the Chinese telling,…
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#24 Under £25k in online sales - listen to this!
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This is the truth of how I went from zero to £100,000 in online sales in my online coaching business. Look, I know you’re trying and I know you think it should be working right now. You took the leap to build your online business, you’ve made sales here and there but it feels too hard and you’re wondering: Will this ever work; have I got what it ta…
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Overwhelmed? Here's clear inspiration for completing THAT project! / A Quick Listen
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Open projects come with an emotional toll! If there's something you can't get to because of time, but you're seeing evidence of it everywhere you turn, that will drain your energy and enthusiasm for that project. It's just so frustrating and taxing! So, here's what I recommend: (1) List your projects in order of priority. I know you want to do them…
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Go Farther Episode #14: 9 Travel Tips from London
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In this episode, Scott Sambucci discusses the importance of making the most of unexpected downtime, managing schedules effectively, and maintaining a healthy lifestyle while traveling to maximize productivity. He highlights the need for being prepared and efficient during travel to reduce frustrations and ensure optimal performance. Scott also emph…
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386 Controlling Our Hour For The Sales Meeting In Japan
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Usually in Japan, we are granted an audience with the buyer for an hour for the meeting. Sometimes with Western buyers, they want to restrict the time, so we only have thirty minutes, which makes things very difficult. We also know that if we can capture their interest, that thirty minutes can magically become much longer. We also know that there w…
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Go Farther Episode #13: What’s Your Box of Awesome?
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In this episode, Scott Sambucci sits down with Dan Waldschmidt, a best-selling author, motivational speaker, and business strategist, to explore the application of Dan's EDGY Framework to the life of an entrepreneur and startup CEO. Dan's journey from success to failure and back again, including a moment where he nearly took his own life, brings a …
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#23 3 things 7-figures in sales has taught me about making sales online
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The best coaches / trainers in the world aren’t the ones who make all the sales. The best sales people are the ones who make all the sales. What I mean is that they use very specific sales strategies to find customers, position the benefits and ask for the sale. In my experience, this is the part a lot of purpose driven coaches and course providers…
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