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18 - On Frontline Worker Experience - A conversation with Jordan Boesch
Manage episode 350288970 series 3428014
Nội dung được cung cấp bởi Benoit Hardy-Vallée. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Benoit Hardy-Vallée hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
Jordan Boesch is the CEO and Founder of 7shifts, a labor-management platform used by about 16,000 restaurants across North America. 7shifts allows restaurants to control labor, manage staff, manage compliance issues, and keep staff engagement high by providing a mobile app to the employees. Starting out as a side hustle, eventually, 7shifts made enough money for Jordan to quit his software engineering career and focus on changing the restaurant industry!
Topics Covered:
● How did Jordan come to start 7shifts?
● What is the experience for the managers and employees?
● How does 7shifts changing the employee experience?
● What does the future look like for restaurant workers and those outside the food industry?
● Jordan discusses employees’ desire to learn and advance their skills.
● What else would Jordan like to change in the restaurant industry and how does technology impact that?
● Jordan discusses the opportunities in front of 7shifts.
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