Learn About Health Care in the Hispanic Community - Challenges and Solutions

Aging Health Matters

As a contractor for Medicare, Kepro serves as the Beneficiary and Family Centered Care Quality Improvement Organization, also referred to as a BFCC-QIO. While Kepro provides BFCC-QIO services in 29 states, the general information is relevant to everyone who has Medicare (including Medicare Advantage) and everyone who works with people who have Medicare.

This episode is a conversation with our guest, Amy Hagel, SHINE Liaison & Volunteer Manager at Senior Connection Center. Amy is pursuing a Master's Degree in Public Administration and a graduate certificate in Nonprofit Management from the University of South Florida. With over five years of experience at the Senior Connection Center, Amy is a dedicated professional driven by a desire to empower seniors through education and resources. She wears multiple hats as the SHINE (Serving Health Insurance Needs of Elders) Program Liaison and Volunteer Manager. Amy ensures the smooth operation of the agency's SHINE program, manages volunteers, and serves as the agency liaison for the program.

In this podcast, Ms. Hagel will share information about the groups that make up the Hispanic population, health risks in that population, and ways to improve health outcomes.

For more information about Kepro BFCC-QIO, please visit www.keproqio.com.

KEY TOPICS

00:29: Overview, introduction of guest, Amy Hagel
02:13: Definition of the Hispanic population

03:41: Health risks in the Hispanic population

05:20: Ways to improve health outcomes

06:29: Information about SHINE in Florida

07:14: Final thoughts

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RESOURCES

BFCC-QIO Information for stakeholders: www.keproqio.com/partners

BFCC-QIO Information for people who have Medicare: www.keproqio.com/bene

Florida SHINE (SHIP): www.floridashine.org/

SHIPs in other states: www.shiphelp.org/

Music: Motivational Upbeat Corporate by RinkevichMusic

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Video Link: https://bit.ly/3NNqGTs