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How AI Will Impact B2B Customer Experience and Manufacturing Alike
Manage episode 434661696 series 3444167
Nội dung được cung cấp bởi Kevin Brown & Tom Burton, Kevin Brown, and Tom Burton. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Kevin Brown & Tom Burton, Kevin Brown, and Tom Burton hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
More and more, AI for B2B is more than a way to manage customer data: it directly impacts the customer experience. This week, Tom and Kevin dive into the transformative power of AI in wholesale distribution and manufacturing, exploring how it's reshaping the industry as we know it.
With recent advances pushing the boundaries of what AI can achieve, businesses are faced with the challenge of balancing human intuition with machine efficiency. We dissect key insights from recent articles, including how AI is redefining customer interactions in the B2B space and its role as a digital bridge to Industry 4.0.
As AI continues to evolve, what does the future hold for customer relationships and production processes? Tune in as we explore the crossroads of human and machine, and what it means for the future of your business.
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