The Other Side of The Counter
Manage episode 426916714 series 3551982
What if seeing your business through your customers' eyes could revolutionize your success? Discover how small changes—like automated welcome emails and refined thank-you pages—can transform satisfied customers into loyal brand advocates. You'll understand how aiming for a perfect 10/10 experience can be a game-changer for your business.
Topics covered in this episode:
- Viewing your business from the customer's point of view.
- Strategies for enhancing the customer experience.
- Importance of going above and beyond to impress customers.
- Examples of exceptional customer service practices.
- How excellent customer service can lead to repeat business, full-price payments, and word-of-mouth referrals.
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Chương
1. The Other Side of The Counter (00:00:00)
2. Elevating Customer Experience in Business (00:00:03)
3. Power of Customer Experience in Marketing (00:13:16)
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