Chuyển sang chế độ ngoại tuyến với ứng dụng Player FM !
Juggling Patients: Balancing In-Person and Phone Interactions in Your Practice
Manage episode 360132283 series 1336774
Sponsors:
Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/
In this episode, Sandy and Michael discuss the age-old question: "What comes first, the patient in front of you or the one on the phone?" They share insights on how to handle both effectively, with a focus on friendly and upbeat patient communication.
Gone are the days when callers took precedence simply because they couldn't see what was happening in the practice. In today's world, whoever grabs your attention first should be prioritized. Sandy and Michael share strategies for managing phone calls while checking out a patient, using specific verbiage that shows respect for both their time and emphasizes clear communication.
Don't miss this insightful episode on managing in-person and phone interactions in your dental practice!
159 tập
Manage episode 360132283 series 1336774
Sponsors:
Do you need a new website or marketing agency, check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/
In this episode, Sandy and Michael discuss the age-old question: "What comes first, the patient in front of you or the one on the phone?" They share insights on how to handle both effectively, with a focus on friendly and upbeat patient communication.
Gone are the days when callers took precedence simply because they couldn't see what was happening in the practice. In today's world, whoever grabs your attention first should be prioritized. Sandy and Michael share strategies for managing phone calls while checking out a patient, using specific verbiage that shows respect for both their time and emphasizes clear communication.
Don't miss this insightful episode on managing in-person and phone interactions in your dental practice!
159 tập
Усі епізоди
×Chào mừng bạn đến với Player FM!
Player FM đang quét trang web để tìm các podcast chất lượng cao cho bạn thưởng thức ngay bây giờ. Đây là ứng dụng podcast tốt nhất và hoạt động trên Android, iPhone và web. Đăng ký để đồng bộ các theo dõi trên tất cả thiết bị.