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The Door-to-Door Experience: Corporate Travel Trends and Technology, with Susan Lichtenstein
Manage episode 449973935 series 3614002
Nội dung được cung cấp bởi Ken Lucci & James Blain, Ken Lucci, and James Blain. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Ken Lucci & James Blain, Ken Lucci, and James Blain hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
It’s no longer air vs ground transportation. It’s all one experience from the minute the passenger steps out their door to the minute they arrive back.
In this episode, Ken and James sit down with Susan Lichtenstein, VP of Sales at HQ, to shine a light on trends and technology in the corporate travel industry. In this episode, you’ll learn:
- How technology can help operators modernize their business, allowing for real-time vehicle tracking, automated expense management, and enhanced safety measures.
- Why operators must think of the entire passenger experience
- What to expect from self-driving cars, robotic transportation systems, and the continued growth in electric vehicles and micro-mobility solutions.
- Why the industry needs more women and diversity in leadership roles to foster innovation and improve customer experience.
Connect with Susan on LinkedIn: https://www.linkedin.com/in/susanlichtenstein/
Visit the HQ website: https://hqtravel.com/
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
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