The Power of Emotion in Achieving KPIs

Making the Ideal Real

In this episode of Making the Ideal Real, host Ryan Goulart welcomes Carmen Orr, Senior Vice President at Think2Perform and fractional COO, to discuss the connection between emotion, values, and operational success. Carmen shares her unique insights on creating meaningful KPIs, fostering accountability, and aligning employee values with organizational goals. Learn how to diagnose operational challenges, build a culture of recognition, and achieve growth by emotionally connecting your team to their work.

As Carmen puts it: "If you're expecting as a business owner that your employees are going to only be supporting your value system, you're wrong. They have to feel connected to what they're doing—why it matters to them personally. That’s when you get great results."

Whether you’re an operations nerd or just seeking clarity in your business processes, this conversation is packed with actionable takeaways to help you turn your vision into reality.