Balancing Employee Expectation and Experience in a Changing Workforce

Nine To Thrive HR

In this episode of "Nine to Thrive HR," host Cindi Koetzle welcomes back Celia Fleischaker, Chief Marketing Officer at isolved, to discuss the landscape of employee experience as a kryptonite for employee burnout. The discussion delves into the generational shift in workplace expectations, the importance of personalized employee experiences, and the role of leadership in fostering a positive work environment. The conversation also explores the connection between employee and customer experience, emphasizing the significance of an organization's culture in aligning with its external brand. With nearly a year of insight, Celia reinforces the company's commitment to living its values internally and leveraging HR technology to enhance the employee journey.