Effective Second-Line Leadership with Carl Cross

Revenue Builders

In this curated episode of the Revenue Builders Podcast, John McMahon and John Kaplan are joined by Carl Cross, the CRO of Alchemy Technology, to delve into the complexities of second line leadership. The discussion centers around the critical skills required to train and lead first line leaders, the common pitfalls second line managers face, and strategies to ensure that leadership at every level is effective and empowering. This episode offers valuable insights for those looking to elevate their leadership capabilities and drive better results through their teams.

KEY TAKEAWAYS

[00:00:49] Defining a Great First Line Leader
[00:01:42] Common Mistakes of Second Line Leaders
[00:02:28] Transitioning from Tactical to Strategic Thinking
[00:04:14] Balancing Field Connection with Leadership Responsibilities[00:06:24] Segregation of Duties Between First and Second Line Managers

HIGHLIGHT QUOTES

[00:00:49] "You're obviously driving results through leaders, right? And there's something different about that."
[00:01:42] "The mistake that I see a lot of second line make is... you rip the steering wheel out of their hands."
[00:02:28] "The further you move up the range, the lonelier it gets at the top."
[00:05:12] "It's their ultimate responsibility that every person on that team has an equal chance of success."
[00:06:24] "You have to actually outline segregation of duties between first line manager and second line manager."

Listen to the full episode with Carl Cross through this link:
https://revenue-builders.simplecast.com/episodes/the-path-to-sales-leadership-lessons-learned-at-each-management-level-with-carl-cross

Check out John McMahon’s book here:
Amazon Link: https://a.co/d/1K7DDC4

Check out Force Management’s Ascender platform here:
https://my.ascender.co/Ascender/

Read Force Management's eBook:
https://www.forcemanagement.com/front-line-managers