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81 - Love as a Business Strategy
Manage episode 322682681 series 2794743
Nội dung được cung cấp bởi Lara Heacock and Kelly Stewart. Tất cả nội dung podcast bao gồm các tập, đồ họa và mô tả podcast đều được Lara Heacock and Kelly Stewart hoặc đối tác nền tảng podcast của họ tải lên và cung cấp trực tiếp. Nếu bạn cho rằng ai đó đang sử dụng tác phẩm có bản quyền của bạn mà không có sự cho phép của bạn, bạn có thể làm theo quy trình được nêu ở đây https://vi.player.fm/legal.
What happens when your company is in financial trouble, needs to do a significant layoff, and everyone is struggling? You put love at the center, of course! Sound crazy? Not to us.
D(g)B welcomes Mohammad Anwar & Frank Danna of Softway, and now Culture+. Oh, and they also wrote a book about Love as a Business Strategy.
Listen to hear:
- How love took the company from the brink of financial failure to thriving, and launched a 2nd company, and a book!
- How sports, and 1 football game in particular, lead Mohammad to completely change into a culture of love
- The changes with the biggest impact were the smallest things like bringing a coffee for someone or writing a thank you note.
- Culture isn’t the perks & benefits, it’s the way we behave with each other
- How Mohammad learned that react and respond aren’t synonyms but that they’re actually worlds apart
And yes, they built a tool to measure it! The Culture Counter tool measures the experience people are having around the 6 pillars of a culture of love (inclusion, empowerment, forgiveness, vulnerability, trust, empathy) and ties those metrics to KPIs.
...because "behaviors are the bottom line” - Mohammad Anwar
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