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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Yelp: Why Remote First Works
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Thông tin tác giả Brendan Jeannetti được phát hiện bởi Player FM và cộng đồng của chúng tôi - bản quyền thuộc sở hữu của nhà sản xuất (publisher), không thuộc về Player FM, và audio được phát trực tiếp từ máy chủ của họ. Bạn chỉ cần nhấn nút Theo dõi (Subscribe) để nhận thông tin cập nhật từ Player FM, hoặc dán URL feed vào các ứng dụng podcast khác.
Users depend on Yelp for great customer reviews but how do its remote team members depend on one another? CPO Carmen Orr talks about the company’s recent transition to remote work, how the company invests in employee well-being, and what a thriving culture looks like. Carmen Orr joined Yelp earlier this year with 20 years of HR experience. Her main focus has been on transitioning the company into a remote environment.
Some Questions Asked:
- What attracted Orr to Yelp? 4:17
- How does Orr guide her team to support Yelp’s employees? 12:52
- How does Orr manage her self-care and model that standard for her employees? 21:24
In This Episode, You Will Learn:
- About the company’s plans to invest in their employee experience.
- How Orr maintains a thriving, remote work culture.
- What Yelp does to manage authenticity on its platform.
Links:
- Carmen Orr - LinkedIn
- Yelp - LinkedIn
- Michelle Labbe - LinkedIn
- Toptal - LinkedIn
- The Talent Economy podcast
Hosted on Acast. See acast.com/privacy for more information.
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