Emotional AI: Building Better Human Connections with Rana Gujral, Behavioral Signals

Your AI Roadmap

Rana Gujral, CEO of Behavioral Signals, joins Joan to discuss his company's groundbreaking work in emotional AI. Behavioral Signals extracts nuanced emotional, behavioral, and mental states from conversational tones, essential for developing Artificial General Intelligence (AGI). Their technology identifies emotions and behaviors from voice signals without using speech recognition, making it language-agnostic. Gujral's journey from corporate leadership to startup success highlights his commitment to leveraging AI to enhance human interactions and stay current in this evolving field.

Rana Gujral Quotes
✨ “We can get into your state of mind, your emotional behavioral cognition construct simply by your tone. It's magical.”
🤝 “AI is now helping us make better, more human-like connections with other fellow humans.”

Resources
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💻 GitHub CEO says Copilot will write 80% of code “sooner than later”: https://www.freethink.com/robots-ai/github-copilot
About Rana Gujral
Rana Gujral is an entrepreneur and CEO a Behavioral Signals, a Cognitive AI company building essential building blocks of AGI with its acoustics-based deep learning technology. As a thought leader in AI, Rana often leads keynote sessions at industry events such as the Leap, DeepFest, World Government Summit, VOICE Summit, TNW, Collision, and The Web Summit. His bylines are featured in publications such as FastCompany, Inc., and Entrepreneur, and he is a contributing columnist at TechCrunch and Forbes. Rana has been recognized as among ‘Top 40 Voice AI Influencers to Follow’ by SoundHound, ‘Entrepreneur of the Month’ by CIO Magazine, ‘Top 10 Entrepreneurs to Follow’ by Huffington Post, and an ‘AI Entrepreneur to Watch’ by Inc Magazine. In 2022, the CEO Monthly listed him among the “Most Influential CEOs.”
Connect with Rana Gujral
LinkedIn: https://www.linkedin.com/in/ranagujral/
Personal Website: https://www.ranagujral.com/
Behavioral Signals: https://behavioralsignals.com

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Chương

1. Intro & Overview (00:00:00)

2. Understanding Behavioral Signals (00:02:09)

3. Applications in Call Centers and Government Agencies (00:04:39)

4. Improving Customer Experience in Call Centers (00:05:36)

5. Case Study: Debt Collection (00:17:49)

6. The Importance of Human Connection (00:22:40)

7. The Future of Behavioral Signals and AI (00:27:31)

8. Rana Gujral's Career Path and Advice (00:37:52)

9. The Rapid Pace of Change in AI (00:40:31)

10. The Value of Human Involvement in Coding (00:42:41)

11. Finding Accurate Information in the Tech Space (00:43:30)

12. The Importance of Trust and Practitioners in the Field (00:44:49)

13. How to Connect with Rana Gujral (00:45:07)

14. Navigating Career Development in the Age of AI (00:46:50)