A show that aims to learn the stories and lessons of fellow entrepreneurs. Discussions will focus on marketing, financial statements, personnel development, Goal setting, and much more. If you're anywhere between wanting to go out on your own, or an owner of a successful company, or looking to take it to the next level, this podcast is for you!
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Bug Bux Podcast is designed to help pest control owners start and rapidly scale their company. The hosts, Eric Bassett and Jake Claus, are experts in the pest industry, and they are committed to providing the best guests and resources to help entrepreneurs. Their goal is to help you become a bug money millionaire. Eric Bassett started out as a door-to-door sales representative in 2008. Then he quickly worked his way into upper management and a sales director role before joining Natura as an ...
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'Scaling Through Structure' is more than just a podcast; it's a strategic ally for Directors and VPs in the B2B realm who are navigating the complexities of scaling their businesses. Born from the need to address the unique challenges you face – from revamping your marketing strategies to optimizing your tech stack – this podcast is your guide to turning potential setbacks into your greatest successes. Think you'd be a great guest on the show? Apply at https://podcast.atakinteractive.com/pod ...
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Welcome to The Benj and Sailor Show! Your hosts are recent entrepreneurs and long-time members of the Church of Jesus Christ of Latter-Day Saints. This podcast is perfect for young men & women aged 18-25 within the Church of Jesus Christ of Latter-day Saints on their journey to personal and entrepreneurial success. Whether you're stuck in a 9-5 job, seeking confidence to start your own business, or navigating relationships and personal growth, we're here to help! Trust us, this is the only " ...
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19 - Unlocking Growth: The Keys to Effective Leadership and Work-Life Balance
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GTM Flow is a revenue catalyst consultancy focused on helping leaders achieve growth and revenue goals. Joelle Kaufman, the CEO, emphasizes the importance of two key factors: having desirable products and leading people effectively. She believes in authentic leadership, understanding one's communication style, and managing stress effectively. She a…
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Ep 161: Actionable Tips to Maximize Productivity with Eric Bassett and Jake Claus
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In today’s episode, Eric and Jake discuss the importance of customer engagement in the pest control industry. They emphasize that spending extra time with customers, understanding their needs, and celebrating wins can significantly enhance retention and create positive word-of-mouth. The conversation also highlights the inspection process as a valu…
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Ep 160: Behind the Scenes at PestWorld: Tips, Tricks, & Vendor Deals with Eric Bassett and Jake Claus
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In today's episode, Eric and Jake record from Pest World in Denver, Colorado. They highlight the importance of networking opportunities at Pest World and reflect on the educational content available, including vendor education and new technology in the pest control industry. They emphasize the dual purpose of their presence at the event: engaging w…
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Ep 159: How To Roll Out New Company Policies featuring Eric Bassett and Jake Claus
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In any company, the implementation of new policies can often be met with resistance or misunderstanding. In today's episode, Eric and Jake dive deep into the complexities of implementing policy changes within a pest control company, using their recent experience with box elder bugs as a case study. They also emphasize the need for clear communicati…
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Ep 158: When to Fire a Customer featuring Eric Bassett and Jake Claus
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In the pest control industry, it is essential to recognize when a customer may not be worth the trouble. In today’s episode, Eric and Jake address the challenging decision of when to fire a customer. Sometimes, despite the effort to gain and retain customers, certain clients can be more trouble than they're worth. This includes customers who are ab…
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Ep 157: Stop Losing Customers featuring Erik Maki with Service First Pest Management
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Customer retention is essential for sustainable growth and profitability. In today's episode, Eric and Jake welcome Erik Maki with Service First Pest Management. Erik shares why companies often lose accounts not necessarily to competitors stealing them, but due to a failure to provide perceived value. When customers feel informed and valued, they a…
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Ep 156: Building an Empire featuring Allan Draper with .proof Pest Control
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Attending industry events, such as PestWorld, provides a unique opportunity to meet vendors and fellow pest control professionals. In today's episode, Eric and Jake welcome a very special guest, Allan Draper with .proof Pest Control. Allan shares his experience at PestWorld and encourages attendees to step outside their comfort zones, engage with o…
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Ep 155: Revolutionizing Referrals featuring Phil Kirkeiner with Baton Leads
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One of the most pressing challenges faced by PCCs is managing incoming calls from potential customers who fall outside their service areas or require services they do not offer. In today's episode, Eric and Jake welcome Phil Kirkeiner, co-founder and CEO of Baton Leads. Phil shares his unique path from studying music to becoming an accountant, and …
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18 - Navigating the Changing Landscape of Client Engagement in Design with RKS Design's Ravi Sawhney
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Your host, Austin LaRoche, talks with the CEO and Founder of RKS Design, Ravi Sawhney. Ravi shares his nearly 50-year journey in the design industry, discussing the evolution of RKS Design and shifts in client engagement from tactical to strategic. He emphasizes the importance of collaboration and human-centered design in creating impactful solutio…
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EP 154: Building A Better Tomorrow with Eric Bassett and Jake Claus
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Positive interactions with customers can create a ripple effect within the community. When customers have a good experience, they are more likely to share that experience with others. In today's episode, Eric and Jake discuss several key strategies that PCOs can implement to maintain a positive impact on the industry. In addition, they share insigh…
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17 - Transforming Manufacturing: From High Turnover to Thriving Teams with Marilyn Rosa Consulting Solutions' Marilyn Rosa-Green
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Your host, Austin LaRoche, talks with the Founder, Executive Leadership Coach, and HR Strategist of Marilyn Rosa Consulting Solutions, Marilyn Rosa-Green. Marilyn shares her journey into HR, emphasizing the importance of sustainable growth and employee well-being. She discusses the role of a fractional chief people officer, strategies for bridging …
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Ep 153: Scripts vs. Genuine Conversations with Eric Bassett and Jake Claus
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Whether you're in sales, customer service, or a technician in the field, connecting with your customers personally can make all the difference. In today's episode, Eric and Jake share insights from their own experiences in sales and customer service training. They discuss how a well-crafted script can help your team connect with customers and ensur…
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16 - The Role of Generative AI in Enhancing HR Decision-Making with ZeroedIn Technologies' Keith Goode
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Your host, Austin LaRoche, talks with the Vice President of Products and Services at ZeroedIn Technologies, Keith Goode. Keith discusses the company's origins, growth, and product evolution, emphasizing their focus on integrating data from various HR systems to provide comprehensive insights. He highlights the challenges and strategies of working i…
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Ep 152: D2D Law Updates: Pros and Cons with Eric Bassett and Jake Claus
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Training salespeople in the pest control industry with honesty, integrity, and a high level of professionalism is essential for the success and reputation of your business. In today's episode, Eric and Jake discuss the importance of being proactive and well-informed about regulations in the pest control industry. In addition, they both share their …
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Ep 151: Why Customer Education Is A Game Changer featuring Paul Townsend with Animal & Insect Pest Management Inc.
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Communication, education and retention, are all key components of running a successful pest control company. In today's episode, Eric and Jake welcome Paul Townsend, the Operations Manager for Animal & Insect Pest Management Inc. Educating customers about the services being provided, the potential risks associated with pest infestations, and preven…
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Ep 150: Green Initiatives and Multi-Generational Success featuring Noah Besheer with Gunter Pest and Lawn
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In today's episode, Eric and Jake welcome Noah Besheer, the fourth-generation president of Gunter Pest and Lawn. Noah demonstrates a strong commitment to incorporating green and sustainable practices into his pest control company. This dedication is evident through initiatives such as the use of electric vehicles and solar power in the company's op…
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Ep 149: Turning Pain into Purpose featuring Eric Bassett, Jake Claus, and Jana Claus with Natura Pest Control
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This episode comes with a sensitive content warning as it covers topics such as mental illness, family trauma, suicide, and the loss of a child. In today's episode, Eric along side with Jake and Jana navigate the aftermath of the tragic loss of their 14-year son, Jess Melvin Claus. Throughout the episode, they emphasize the importance of recognizin…
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Ep 148: Growth, Expansion, and Acquisitions Through Networking featuring Michael Bosco with SafeHaven Pest Control
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Building relationships and actively participating in industry associations are key factors in creating opportunities for mergers and acquisitions in the pest control industry. In today's episode, Eric and Jake welcome Michael Bosco from Safe Haven Pest Control. Michael discusses the importance of building relationships, networking, and staying enga…
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Ep 147: Creating a Culture of Success featuring Josh Fleenor with Pest Pros Pest Solutions
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Building a strong team with aligned core values is crucial for the success and growth of your pest control company. In today's episode, Eric and Jake welcome Josh Fleener, President of Pest Pros Pest Solutions. Josh shares insights into scaling his business, developing a strong team culture, and the core values that have driven his company's growth…
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Ep 146: Political Stances and Your Pest Control Company featuring Eric Bassett and Jake Claus
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As a PCO, it's okay to have opinions and engage in political discussions, but it's crucial to be intentional about what you say publicly. In today's episode, Eric and Jake discuss why business owners should be cautious about making public statements that could be polarizing. The goal is to ensure that your business remains focused on what truly mat…
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15 - Mastering the Art of Hiring: How to Build a Winning Team with Allan Draper
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Your host, Austin LaRoche, talks with the Business Startup Expert, Investor, Pest Control Guru, and Business Podcaster, Allan Draper. Allan shares his journey, emphasizing the importance of strong partnerships, adaptability, and hiring the right talent. He discusses his "Who, not how" approach, focusing on finding the right people to solve problems…
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Ep 145: Important Marketing Updates with LSA and Local SEO featuring Mat Rogers with Lizard SEM
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In today's episode, Eric and Jake dive into the world of digital marketing with special guest, Mat Rogers, COO of Lizard SEM. Mat discusses the latest features in Google's digital marketing landscape and how they impact pest control companies. If you want to stay ahead of your competitors and drive engagement, don’t miss this information packed epi…
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14 - From Chat App to Game Changer: The Jugl Revolution for Small Enterprises with Jugl's Arun Prasad Jaganathan
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Your host, Austin LaRoche, talks with the Co-Founder and CTO of Jugl, Arun Prasad Jaganathan. Jugl is a mobile-first app for small business orders, operations, and delivery management. Arun Prasad discusses Jugl's evolution from a chat app to a task management tool, driven by user feedback. He highlights the app's unique value for non-tech-savvy SM…
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Ep 144: 20 Tips to Grow Your PCC with Eric Bassett and Jake Claus
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Whether it's through digital marketing, community involvement, or direct engagement, there are numerous ways to grow your pest control company. In today's episode, Eric and Jake address a question posted from Dominion Pest Control in the Bug Bux+ Facebook Group. Dominion Pest Control is a new company looking for advice on how to get customers. Eric…
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Ep 143: Leveraging NPMA and PPMA Tools featuring Jim Fredericks with the National Pest Management Association
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In today's episode, Eric and Jake had the pleasure of hosting Jim Fredericks, the Senior Vice President of Public Affairs at the National Pest Management Association (NPMA)/Executive Director of the Professional Pest Management Alliance (PPMA). Jim shared a wealth of knowledge about the resources and opportunities available through NPMA and PPMA, w…
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Living Up to Your Full Potential w/ Allan Draper | Ep 23
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Do you want to get really good at your job? Lucky to have @realallandraper on the podcast this week! He talks all about shifting the focus away from money and working for growth instead. What motivates you beyond money? Check out The Benj and Sailor Show on Youtube, Apple and Spotify!
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Ep 142: 4th of July as a PCO - Legacy and Entrepreneurship
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Light the candles and get ready to sing, because it's America's birthday! In today's episode, Eric and Jake discuss the significance of America as the land of opportunity and the impact of immigrant heritage on their entrepreneurial journey. They explore the value of hard work, the freedom to pursue happiness, and the unique opportunities available…
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Trouble finding your person? This is one of the most important decisions of your life, and it has to be yours. Include God in that decision. Ask questions and then listen! Newest episode of the Benj and Sailor Show is live now on all platforms! #RelationshipAdvice #MarriageTips #FaithAndLove #MakingBigDecisions #TrustInGod #benjcompas #benjandsailo…
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This is Why You Need a Coach w/ Brandon Buck | Ep 21
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This is why you need a coach! We are joined by the incredible Brandon Buck for today's podcast! We take a deep dive into his coaching business & how he helps individuals & companies be “successful” everyday! Don't miss this episode! Out on Youtube, Apple and Spotify. 00:32 Introduction 01:56 Growing up on a Farm 03:41 From Teacher to Professional C…
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Ep 141: Together We Achieve More featuring Erik Anderson with Utah Pest and Lawn
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In today’s episode, Eric and Jake welcome Erik Anderson, owner of Utah Pest and Lawn. Erik shares his experience in sales, management, and entrepreneurship, highlighting the importance of integrity in sales, the power of networking and starting his own pest control company. Topics include: Introduction (0:00) The Journey of Erik Anderson: From Sale…
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13 - Unconventional Approach to Building Ventures and Solving Operational Challenges with Apollo 21's Danny Nathan
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Your host, Austin LaRoche, talks with the Founder and CEO of Apollo 21, Danny Nathan. Apollo 21 stands out by combining elements of management consultancy, product design, and venture studio. This hybrid model allows the company to build new products, help clients from ideation to launch; launch new ventures, assist in creating and scaling new busi…
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Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies
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In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building. Topics include: Introduction (0:00) Creating the Right Expectations From the …
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How Much Power Are You Giving To Your Friends | Ep 20
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“Show me your friends, and I’ll show you your future” Go listen to this episode of the Benj & Sailor Show where we discuss: How much power you’re giving to your friends 😬😬 Chapters: 00:00 Introduction02:46 The Top 5 Content You Consume 05:30 Influencers Are Your Friends 06:11 Benj’s Friends in High School 09:07 Stop Giving Power To Your Friends 09:…
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Ep 139: Building the Right Team Early featuring Billy and Taylor Wright with Zona Pest Solutions
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Building a strong team dynamic based on trust and support is essential for the success of your pest control company. Today Eric and Jake welcome Billy and Taylor Wright, owners of Zona Pest Solutions. Billy and Taylor highlight the importance of early hiring to drive growth for their business. By bringing on a new employee, they were able to focus …
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The Books That Changed Our Lives | Ep 19
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Every 18-25 year old needs to read these books. From needing motivation, to learning how to sell, to controlling your fears, to learning how to find personal peace with the Atonement of Christ, this podcast covers it all. Thanks again for tuning in to the Benj & Sailor Show! Chapters: 00:00 #1 Introduction01:30 #2 Can't Hurt Me by David Goggins03:3…
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Ep 138: Building a Family Business That Lasts featuring Scarlett Nolen with Truly Nolen
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In today's episode, Eric and Jake have the pleasure of interviewing Scarlett Nolan, the president of Truly Nolan of America. Scarlett discusses the significance of intentional culture in companies, emphasizing the need for proactive discussions and actions to shape a positive work environment. Scarlett also talks about the challenges and benefits o…
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Brand & Influencer Collaborations: A Tale of Two Perspectives | Ep 18
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Interested in Influencer Marketing? From an influencer perspective or a brands perspective?? This episode we cover: 🔥 How to land brand deals as an influencer 📈 How to use influencers in your small business 💪 How we’re planning on leveraging influencer marketing. Check out this week's episode of The Benj & Sailor Show! New drops every Wednesday 🙏🏻🙏…
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12 - Unlocking Investment Confidence and Success: The Best Tool for Navigating the Stock Market with Tykr's Sean Tepper
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Your host, Austin LaRoche, talks with the Founder and CEO of Tykr, Sean Tepper. While traditional brokers like Robinhood or TD Ameritrade facilitate the buying and selling of stocks, Tykr addresses a more fundamental challenge: helping investors, especially those new to the market, understand whether a stock is a good investment. With over 40,000 s…
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Ep 137: Data-Driven Growth Strategies featuring Cameron Bawden with Green Mango Pest Control
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In today's episode, Eric and Jake have the pleasure of welcoming back Cameron Bawden a serial entrepreneur and the owner of Hype Farm Premium Home Services, which oversees several successful brands including Green Mango Pest Control. Cameron shares valuable insights on how he has significantly improved his company's profit margins and strengthened …
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Personal Brand, Personal Growth, & Personal Goals w/Ridge Krauss | Ep 17
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Everyone needs a coach. You can’t afford to NOT have one. We brought on @ridgekrauss, 6 figure video agency coach, to share with us how coaching changed his life & some tips on how to succeed in this day & age. New episode out now on YouTube, Spotify and Apple!
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Ep 136: Scaling with Integrity and Trust featuring Matt Thompson with BugPro Pest Control
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EpIn today's special Memorial Day episode, Eric and Jake welcome Matt Thompson, owner and CEO of BugPro Pest Control. Matt shares his inspiring journey from being an Airborne Ranger in the United States Army to unexpectedly finding a fulfilling career in pest control. His military background not only instilled a strong sense of discipline and integ…
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11 - From Amazon Expert to Entrepreneur: The Journey of Building a Business and Prioritizing Health with My Amazon Guy's Steven Pope
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Your host, Austin LaRoche, talks with the Founder of My Amazon Guy, Steven Pope. Amazon's vast customer base presents a lucrative opportunity for sellers, but as Stephen highlighted, it's not without its challenges. The platform's complexity demands a strategic approach and a solid understanding of its inner workings. Stephen emphasized the importa…
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How to Keep Your Employees Happy | Ep 16
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How many of you are struggling w/ high turnover? And left wondering, what can I do? Tune in to hear our opinions on what makes an employee happy and what you can do to help them stay w/ your company. We all know, high turnover in ANY business can be extremely detrimental. So turn it on & apply what you learn from The B&S Show New episodes drop ever…
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Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control
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In today's episode, Eric and Jake had the pleasure of welcoming back Colton Gonzalez and Eric Salgado with Firehouse Pest Control. These returning guests shared valuable insights into their journey from firefighting to pest control, emphasizing the importance of integrity and customer service in their business model. In addition, by establishing a …
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10 - Unleashing the Power of Natural Gifts: Transforming Your Organization with EOS with EOS Worldwide's Mike Abercrombie
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Your host, Austin LaRoche, talks with the Expert EOS Implementer of EOS Worldwide, Mike Abercrombie. Mike introduced the Entrepreneurial Operating System (EOS), a set of simple yet powerful tools for managing and running an entrepreneurial business. EOS focuses on three core elements: vision, traction, and health. Vision is about getting your leade…
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How Networking Can Change Your Life | Ep 15
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Meet Jeff Mann. Current PR Director for Kris Krohn. Join us as we hear his upbringing, goals, and practical tips for social media. Thanks for tuning in!Bởi Benjamin and Sailor Compas
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Ep 134: Building a Strong Company Culture Through Brand Identity Featuring Shane Mantz with Magna Pest Solutions
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Storytelling is a powerful tool that can be used to build connections and trust with customers, clients, and employees. In today's episode, Eric and Jake welcome Shane Mantz, the regional operations manager at Magna Pest Solutions. Shane discusses the importance of creating a strong brand identity based on core values. In addition, by understanding…
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9 - The Power of Purpose: A Journey to creating Meaningful Brands with LaBov & Beyond Marketing Communications Barry LaBov
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Your host, Austin LaRoche, talks with the President and CEO of LaBov & Beyond Marketing Communications, Barry LaBov. Barry's career trajectory is as fascinating as it is inspiring. Imagine transitioning from a rock musician and jingle writer to spearheading a full-service ad agency. That's exactly what Barry did over 40 years ago. But it wasn't jus…
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How to Put God First in your Life | Ep 14
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Explore life's greatest fears and ultimate truths on our latest podcast episode! Join us as we delve into the profound wisdom of facing mortality and embracing purpose. Hopefully this enlightening episode will help shift your perspective. Don't miss it.Bởi Benjamin and Sailor Compas
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Ep 133: Overcoming Hiring Challenges Featuring Dennis Kuchta with Wise House Environmental Services
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In today’s episode, Eric and Jake welcome Dennis Kuchta, founder and CEO of Wise House Environmental Services in South Florida. Dennis sheds light on the struggles many business owners encounter in attracting individuals with a strong work ethic and commitment to their roles. He also expresses his concerns about not wanting to sacrifice customer ca…
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