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The Bird and the Baggage
Manage episode 213293549 series 2402593
CX Storytime host and storyteller Russel Lolacher shares the story of The Bird and the Baggage.
In this tale, Don is going through an emotional experience, something not only impacting him bus his relationship with his wife. As a customer looking for empathy and assistance from a local business, he got more than he bargained for from Dirty Bird Truck Removal. And once this tale is over, we will explore how Don felt based on these actions and discover the steps or strategies your business can take to move your customer relationships forward.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
34 tập
Manage episode 213293549 series 2402593
CX Storytime host and storyteller Russel Lolacher shares the story of The Bird and the Baggage.
In this tale, Don is going through an emotional experience, something not only impacting him bus his relationship with his wife. As a customer looking for empathy and assistance from a local business, he got more than he bargained for from Dirty Bird Truck Removal. And once this tale is over, we will explore how Don felt based on these actions and discover the steps or strategies your business can take to move your customer relationships forward.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
34 tập
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