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When Shame Came to Town
Manage episode 213293548 series 2402593
CX Storytime host and storyteller Russel Lolacher shares three stories of When Shame Came to Town.
In this multi-tale podcast, we hear the stories of Roger, Heather and the couple of Joseph and Darcy, each looking to get what they paid for: a movie, a piece of lingerie and a gourmet pizza. Little did they they know that each of them, in their own way, would feel the sting of shame from business owners. And once these tales are over, we will explore how each customer felt based on these actions and discover the steps or strategies your business can take to move your customer relationships forward.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
34 tập
Manage episode 213293548 series 2402593
CX Storytime host and storyteller Russel Lolacher shares three stories of When Shame Came to Town.
In this multi-tale podcast, we hear the stories of Roger, Heather and the couple of Joseph and Darcy, each looking to get what they paid for: a movie, a piece of lingerie and a gourmet pizza. Little did they they know that each of them, in their own way, would feel the sting of shame from business owners. And once these tales are over, we will explore how each customer felt based on these actions and discover the steps or strategies your business can take to move your customer relationships forward.
If you enjoy the podcast, please subscribe and share with others.
For more, go to relationshipsatwork.ca
Connect with me for more great content!
34 tập
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