How workplace civility can transform health care and save lives

The Podcast by KevinMD

Explore the critical role of civility in health care with insights from Matthew Sherrer, associate professor and director of care team collaboration at the University of Alabama at Birmingham, and Chris Turner, an emergency physician. Together, they discuss how workplace behaviors impact team dynamics, patient safety, and overall performance in health care settings. From reducing errors through quality improvement initiatives to fostering collaborative cultures that save lives, this episode uncovers the power of respect and teamwork in medicine.

Matthew Sherrer is an associate professor and director of care team collaboration at the University of Alabama at Birmingham Marnix E. Heersink School of Medicine, Department of Anesthesiology and Perioperative Medicine. He can be reached on X @MattSherrerMD and LinkedIn. He is also the co-host of the Fresh Flow podcast and has publications on PubMed.

Chris Turner is an emergency physician.

They discuss the KevinMD article, "The shocking impact of incivility in health care: Are your team’s behaviors putting patients at risk?"

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