#69: The Role of the Transformation Officer in Leading Changes at City of Hope

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How important is the role of a Transformation Officer in driving change within an organization?

Our guest today, Debra Fields, is the Chief Transformation Officer at City of Hope, one of the nation's leading cancer treatment and research centers. We will be answering this question and learning more about what this role entails.
Debra Fields has been the driving force behind City of Hope’s transformation for the past 7 years. Her work in advancing the mission of the institution and helping to bring new treatments and therapies to patients has made her an invaluable executive leadership team.
So, tune in and learn more about the role of the transformation officer and how Debra and her team is working to ensure that City of Hope remains at the forefront of cancer treatment and cures.

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Chương

1. Intro (00:00:00)

2. What Is Business Transformation? Debra Fields explains why transformation is key to enabling City of Hope's vision to improve cancer care (00:02:51)

3. How to Transform Your Organization: The 4 components to a successful business transformation strategy (00:05:40)

4. Transformation with Purpose: How City of Hope is Transforming to Deliver Cures for Cancer Nationwide (00:08:34)

5. What Does a Chief Transformation Officer Do? Debra Fields explains the difference between Transformation and Strategy (00:12:19)

6. Change Strategy Must Be Deliberate: Maintaining excitement and buy-in from leaders is crucial to a transformation's success (00:18:36)

7. Big lesson learned: Transformation requires comfort with risk taking (00:22:43)

8. Conclusion (00:26:58)